Privacy Policy

Privacy Policy

Last updated: September 02, 2026

This Privacy Policy describes how Dreyka (“Dreyka,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit our website, make a purchase, interact with our store, or otherwise communicate with us.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with our store, we may collect the following types of personal information:

  • Contact information, such as your name, email address, telephone number, billing address, and shipping address.

  • Order and transaction information, including products purchased, order history, returns, refunds, and transaction details.

  • Payment information required to complete a purchase. Payment card information is generally processed by Shopify and our payment providers, and we generally do not receive or store your full payment card number.

  • Account information, if customer accounts are available on our store.

  • Communications, including emails, customer service requests, reviews, or other messages you send to us.

  • Device and technical information, such as your IP address, browser type, device type, operating system, and certain website activity.

  • Website usage information, including pages viewed, interactions with our website, referral information, and other analytics data.

  • Marketing preferences, such as whether you have chosen to receive promotional emails or other marketing communications.

We may collect this information directly from you, automatically through your use of our website, or from service providers that help us operate our store.

How We Use Your Information

We may use personal information to:

  • Process, fulfill, and deliver orders.

  • Process payments, returns, refunds, and exchanges.

  • Provide order confirmations, shipping updates, and other transactional communications.

  • Respond to customer service questions and requests.

  • Maintain and improve our website, products, services, and customer experience.

  • Detect, investigate, or prevent fraud, unauthorized transactions, abuse, and other security issues.

  • Maintain business, accounting, tax, and transaction records.

  • Comply with applicable laws, regulations, legal proceedings, and governmental requests.

  • Protect the rights, safety, property, and security of Dreyka, our customers, and others.

  • Send promotional or marketing communications when permitted by law and based on the consent required for those communications.

You may unsubscribe from promotional emails at any time by using the unsubscribe link contained in the message or by contacting us.

Transactional communications relating to an existing order or customer service request may still be sent even if you unsubscribe from marketing.

Consent

Where consent is required, we seek to collect, use, and disclose personal information only for purposes that are reasonably understandable and appropriate in the circumstances.

You may withdraw your consent to certain uses of your personal information, subject to legal, contractual, or other reasonable restrictions.

Withdrawing consent may affect our ability to provide certain services where the information is necessary to complete the requested service.

How We Share Personal Information

We may disclose personal information to third parties where reasonably necessary to operate our business or provide our services.

These third parties may include:

  • Shopify.

  • Payment processors.

  • Shipping and delivery providers.

  • Order fulfillment providers.

  • Website hosting and technology providers.

  • Analytics providers.

  • Customer service providers.

  • Email and marketing service providers.

  • Professional advisers such as accountants, consultants, insurers, or legal advisers where appropriate.

  • Government authorities, regulators, law enforcement, or other parties when disclosure is required or permitted by law.

We may also disclose information where reasonably necessary to investigate fraud, enforce our agreements, protect our legal rights, protect customers, or maintain the security of our store.

If our business is reorganized, merged, sold, financed, or otherwise transferred, information may be transferred as part of that transaction where permitted by law.

Shopify

Our online store is hosted and supported by Shopify.

Shopify processes certain personal information to provide ecommerce, payment, security, analytics, and other services necessary to operate our store.

Information provided to Shopify may be processed in accordance with Shopify's own privacy practices and policies.

You can review Shopify's privacy information through Shopify's official website.

Cookies and Similar Technologies

Our website may use cookies, pixels, local storage, and similar technologies.

These technologies may be used to:

  • Keep the website functioning properly.

  • Remember preferences and settings.

  • Maintain shopping-cart functionality.

  • Improve security and prevent fraud.

  • Understand website traffic and customer interactions.

  • Measure website performance.

  • Improve our products and services.

  • Support marketing or advertising activities where applicable and permitted.

Some cookies are necessary for the website to function.

Where required by applicable law, we may request your consent before using certain non-essential cookies or similar technologies.

You may also be able to control cookies through your browser settings or the privacy controls displayed on our website. Blocking certain cookies may affect the functionality of the store.

Analytics

We may use Shopify analytics and other analytics services to understand how customers use our website.

Analytics information may include information about pages viewed, time spent on the website, interactions with products, device information, approximate location derived from an IP address, and referral sources.

We use this information to understand store performance and improve our website, products, marketing, and customer experience.

Marketing Communications

Where permitted by applicable law, we may send you promotional emails or other marketing communications.

We will seek consent where required.

You may withdraw your consent to receive marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us.

Unsubscribing from marketing does not prevent us from contacting you about an order, transaction, customer service request, or other non-promotional matter.

International Processing

Some of the service providers we use may process, access, or store personal information outside of Canada.

As a result, personal information may be subject to the laws of the country or jurisdiction where it is processed or stored and may be accessible to governmental or regulatory authorities in accordance with applicable law.

We use service providers that we believe provide appropriate protections for the information they process on our behalf.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure.

You should take appropriate precautions when providing information online and protect any account credentials associated with our services.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required for legitimate business, legal, accounting, tax, fraud-prevention, security, or dispute-resolution purposes.

Different categories of information may be retained for different periods.

When information is no longer reasonably required, we may delete, destroy, or anonymize it in accordance with our applicable practices and legal obligations.

Your Privacy Rights

Depending on the laws applicable to you, you may have rights regarding your personal information.

These rights may include the ability to:

  • Request access to personal information we hold about you.

  • Ask us to correct inaccurate or incomplete personal information.

  • Withdraw consent to certain uses of personal information.

  • Ask questions about how your information has been collected, used, or disclosed.

  • Request deletion of certain personal information where applicable.

  • Make a complaint or raise concerns regarding our privacy practices.

Certain rights may be limited by applicable law, and we may need to verify your identity before processing a request.

Third-Party Links

Our website may contain links to websites, platforms, or services operated by third parties.

We do not control those third parties and are not responsible for their privacy, security, or information-handling practices.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, practices, or legal obligations.

When changes are made, the updated Privacy Policy will be posted on this page and the “Last updated” date will be revised.

We encourage you to review this Privacy Policy periodically.

Contact and Privacy Requests

If you have questions about this Privacy Policy, would like to exercise a privacy right, or have a concern about how your personal information has been handled, please contact our Privacy Contact.

Privacy Contact
Dreyka
Email: khizar@dreyka.com

Privacy-related requests and inquiries should be submitted by email.